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Serac
About Seller
Managing the production of a factory is quite a challenge, so complete and complex are the responsibilities. Factory managers, production managers, maintenance managers, …
Serac accompanies its customers with its expertise and unique offer of solutions in primary packaging to help them face their increasingly complex challenges.
“ With 50 years of experience, Serac stands out as a major player in the market, an Expert and an Innovator in Primary Packaging “
What will the packaging machines of the future look like?
How can we anticipate our customers’ challenges to better integrate their environment?
Which new technologies bring actual value to machine users?
These questions are central to Serac Group’s innovation strategy, aimed at better satisfying its customers.
Meeting tomorrow’s customer’s expectations, complying with regulatory requirements on the environment and safety, relentlessly looking for ways to achieve excellence… innovation at Serac Group is also a key factor in combining progress and competitiveness. For us, innovation is the key to create value, inseparable from business development and growth.
“With its broad international influence, extensive expertise and strong local presence, Serac truly understands how to adapt to the market specificities and needs of our customers. To this end, our teams are dedicated to helping customers reach their performance, profitability and sustainability goals.“
For 50 years, our success has been driven by the challenges we face and overcome.
The packaging solutions market is in a constant state of evolution, shaped by new consumption trends, emerging regulations and a shifting geopolitical context. With its broad international influence, extensive expertise and strong local presence, Serac truly understands how to adapt to these market specificities as well as to the needs of our customers. To this end, our teams are dedicated to helping customers reach their performance, profitability and sustainability goals. While innovation remains at the heart of our development, our strength really lies in the ambition and energy of our sales and technology teams, always at the ready to find the best solutions for our customers and anticipate their needs.
Every machine we build is the result of the expertise of our talented employees, committed to bringing you the best solution, from the design phase up to the maintenance.
We share the same idea: success has been driven by the challenges we face and overcome.
We recognise that you need efficient, cost-effective and reliable packaging machines to meet the constantly-changing challenges in your markets.
Our experts devote all their energy to addressing the challenges you face. We have the strength of an international group with a flexible and local organisation which means that a dedicated team can be assigned to support and advise you at all stages.
Our particular attributes:
Creativity
At Serac, creativity means… the ability to respond in a relevant way to all customer issues – this is an integral part of our DNA. Because every request is different, the teams devise, create and develop the best solutions, without restrictions or barriers…
They have a proactive approach with customers and anticipate their needs in order to arrive at THE correct solution!
Commitment
At Serac, commitment means… the desire to always go further and to make each project a challenge. Serac teams are driven by strong convictions, an ever-present team spirit and a strong sense of responsibility.
The ultimate goal? To provide customer satisfaction at all times, by enlisting the best expertise and by having a dedicated team to track the project from start to finish.
Reliability
At Serac, reliability means… legitimacy in its marketplace acquired through its acknowledged expertise, experience, flexibility and reliability. Expertise in the responses provided by the sales representatives, who work hand in hand with the technical teams to provide comprehensive answers to issues, and the ability to provide advice and monitoring throughout the entire project.
Reliability of our equipment, which is high-performance and durable.
Multi-local
At Serac, multi-local means… the international footprint and adaptation to local cultures which enables Serac to offer services across borders. Established teams favouring proximity in customer relations and ready availability for discussions. Ultimately, an understanding of the various markets, legislative frameworks, cultures and trends which make Serac a pro-active and internationally relevant player.
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